On 27 July 2022, the Financial Conduct Authority (FCA) published a Policy Statement (PS22/9) and Finalised Guidance (FG22/5) setting out final rules and guidance on the new Consumer Duty (the Duty). The Duty sets higher expectations of the standard of care that firms give consumers.
This resource was originally published on Aug. 8, 2022, on the website of Eversheds Sutherland.
Region:
United Kingdom
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