2022 Xchange FAQs

What do the numbers on the CLE/CPD chart mean?

The total credits listed reflect the maximum number of credits an attendee can earn at the 2022 ACC Xchange, including the maximum ethics/specialty credits.

How do I calculate my credits? 

• Review the sessions you plan to attend, and compare them to the sessions approved on the CLE/CPD chart. If your jurisdiction approved the session, you will earn credit once you attend the course. If the jurisdiction did not approve the session, you may still attend the course; however, your jurisdiction will not award you CLE/CPD credit for attending.
• Pending session approval, in 60-minute states, every 60 minutes of instruction equals 1.0 credit. In 50-minute states, every 60 minutes of instruction equals 1.2 credits.

How do I get my CLE/CPD certificate (Certificate of Attendance)?

If you have registered and are requesting CLE/CPD credit:

• About a week following the end of the meeting, we will email all attendees with information about accessing their personal CLE/CPD Service Center, where they will be able to confirm the sessions they attended and then download their Certificate of Attendance.
• I didn't receive that email about CLE/CPD.
  We ask attendees to first check their spam/junk mail folders. The email sender will be ACC Education. If you still can't find the email, please contact us and we will re-send you that information.

More questions about CLE/CPD at the 2022 ACC Xchange?

Contact cle-cpd@acc.com or +1 202.293.4103 ext. 820. Please allow 2 business days for replies.

Where are the course materials?

To access course materials (once available), please visit your Registration Statement, click the blue "Options" dropdown menu, and select "Access course materials."

Please note, course materials are only available electronically via your Registration Statement or the virtual conference platform. We recommend that you download the relevant course materials before the meeting starts, for ease of access.

Don't have your Registration Statement? Request to have it re-sent.

What if I need to cancel my registration?

To cancel your registration, please email us as soon as you know you need to cancel. We must receive your cancellation request in writing. Please note the cancellation deadline. 

I have a question about rates/registration deadlines/group discounts/substitutions.

Please visit our Rates page for answers to your questions.