Interest Groups

ACC Legal Operations is designed to support ongoing member collaboration to advance law department management. Connect with others who are committed to identifying leading practices, sharing knowledge and resources, and helping one another find solutions to common challenges.
External Resource Management
This group is focused on best practices when managing outside counsel, vendors, experts, staff augmentation, contract attorneys, LPOs, consultants and associations/memberships.
Interest Group Lead: Sam Frasso with TIAA
Interest Group Co-Lead: Open
Monthly cadence calls are held the 2nd Thursday at 2:00 p.m. (EST).
Internal Resource Management
This group is focused on best practices when managing internal staff resources (from lawyers to admins), including talent development and performance management, communications and department conferences.
Interest Group Lead: Staci Van Der Snick-Novack of McDonalds
Interest Group Co-Lead: Dawn Webster of Milliman
Information Governance & Discovery
This group focuses on advancing practices in information governance, including eDiscovery management.
Interest Group Lead: Jessica Morse of Oracle
Interest Group Co-Lead: Lisa Ripley of Oracle
Monthly cadence calls are held the 3rd Wednesday at 3:00 p.m. (EST).
Metrics & Analytics
This group focuses on standardizing metrics related to common areas of legal resource deployment (i.e., in-house resource metrics, outside resource metrics, law firm metrics, metrics related to fixed-fee arrangements, etc.) that will enable each of the companies to make informed decisions and develop justifications about appropriate resource deployment.
Interest Group Lead: Dan Young of Boston Scientific
Interest Group CoLead: Mike Stein of Qurate Retail
Monthly cadence calls are held the 3rd Thursday at 1:00 p.m. (EST).
Project, Process & Knowledge Management
This group focuses on practices and tools used to support team coordination for efficient and effective management and execution of the legal work.
Interest Group Lead: Marianne Troscinski of Navistar
Interest Group Co-Lead: Lauren Schultz of Lockheed Martin
Monthly cadence calls are held the 2nd Tuesday at 3:00 p.m. (EST).
Strategic Planning
This group – for large law department COOs – is focused on processes to establish and manage strategic plans, while integrating those plans with enterprise strategy and goals.
Interest Group Leads: Bob Taylor of Liberty Mutual & Brad Rogers of TIAA
Technology & Tools
This group is focused on topical issues related to technology with respect to selection, deployment, driving adoption of legal tools and technology, as well as ongoing management issues, such as negotiating upgrades, keeping viable alternatives available and data security/privacy. Generally, this group will not focus on applications for metrics/analysis or project/process management that are covered in other Interest Groups.
Interest Group Lead: Chris Kopeck of Walgreens
Interest Group Co-Lead: Lorraine Bracy-Ward of PTC Therapeutics
Monthly cadence calls are held the 4th Tuesday at 3:00 p.m. (EST).
Industry Group - Health Care Manufacturing Companies
Participants in this group will benchmarking around the legal operations issues and opportunities unique to the pharmaceuticals, device and diagnostics industries.
Interest Group Lead: Laura Ward of Abbott Laboratories
Interest Group CoLead: Katie Fedosz of Merck
Monthly cadence calls are held the 1st Thursday at 3:00 p.m. (EDT) (Apr, June, Aug, Oct, Dec, Feb).